Privacy Policy | Great Lakes Jobs

Introduction

Great Lakes Jobs ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice-first professional marketplace platform.

Information We Collect

Information You Provide

Phone number: Used as your primary identifier and for communication
Name: To personalize your experience and for professional listings
License information: License number and type for verification against LARA database
Location: City and ZIP code for job matching
Company information: For employer accounts
Payment information: Processed securely through Stripe

Information Collected Automatically

Call recordings: Voice interactions may be recorded for quality and training purposes
Usage data: How you interact with our platform
Device information: When accessing our website

How We Use Your Information

To verify your professional license against Michigan LARA
To match professionals with relevant job opportunities
To process payments and manage your account balance
To communicate job notifications and platform updates
To improve our AI voice assistant and platform
To prevent fraud and ensure platform integrity
To comply with legal obligations

Information Sharing

We share your information only in these circumstances:

Job matching: When a professional shows interest in a job, we share contact information with the employer
Service providers: With trusted partners who help operate our platform (Stripe for payments, Telnyx for telephony, ElevenLabs for voice AI)
Legal requirements: When required by law or to protect our rights

We never sell your personal information to third parties.

License Verification

We verify professional licenses against the Michigan LARA (Licensing and Regulatory Affairs) database. This verification is essential to our platform's integrity and is conducted solely for the purpose of confirming your professional credentials. We do not share your license information beyond what is necessary for verification.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data, secure payment processing through Stripe, and access controls on our systems. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Opt out of marketing communications

To exercise these rights, call us at (616) 888-7760.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legal compliance, fraud prevention, and dispute resolution purposes even after account deletion.

Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Phone: (616) 888-7760

Website: greatlakesjobs.com